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Glamourpussnyc.com strives to provide you with a satisfying shopping experience. Should you need to return an item, Glamourpussnyc.com will accept Full Priced Merchandise that is not used, damaged or worn within 2 weeks from date of delivery. The item must be accompanied by the original packing slip and have all tags. Glamourpussnyc.com reserves the right to refuse any merchandise that does meet the previously mentioned standards. Refunds will be issued in the same form as original payment. Shipping costs are non-refundable.
Full priced merchandise must be returned within 2 weeks of delivery date for a full refund.
Sale and Promotional Item Return Policy
Sale merchandise and merchandise bought on promotion (with the exception of the newsletter sign-up, one time discount of 15%) must be returned within 2 weeks from delivery date for a store credit or exchange only. If not received in 2 weeks, all sales final.
Sale and Promotional Merchandise is only eligible for exchange or store credit.
Hat Return Policy
Hats must returned within 8 days to receive a full refund. Store credit for hat purchases will be issued upon receipt of unused merchandise.
Store credit valid for 6 months from date of issue.
Warehouse Sale Item Return Policy
Warehouse merchandise must be returned in 2 weeks to receive store credit or exchange if available. After 2 weeks, all sales final.
Select the applicable reason code(s) from the list below
Include a copy of this paper with the original packing slip in your return shipment.
1305 Madison Avenue
New York, NY 10128
Every effort will be made to ensure a prompt refund, credit or exchange. We will send a notification after your return has been processed.
Glamourpussnyc.com customer service is available to assist you Monday-Friday from 10am-5pm ET, excluding Holidays. Please contact us by email at firstname.lastname@example.org or by phone at 212.722.1270
(1) Changed Mind
(4) Wrong Item Shipped